Warranty Information
Products manufactured or sold by MultiDyne Video & Fiber Optic Systems are warranted to be free from defects in material and workmanship as listed below. Complete warranty information and conditions may be found in our detailed Warranty Statement (MultiDyne Warranty Statement_2020.pdf).
- MultiDyne products (except those specified below) are warranted to be free from defects in material and workmanship for a period of three (3) years from the date of delivery to the original purchaser.
- The following products are warranted for one (1) year – SilverBullets, MD9200-DEC, MD9200-ENC, MD9201-DEC-4K-HDR, MD9200-DEC-OG, MD9200-ENC-OG, FiberNet Routing Matrix, LightningSwitch, FMX series, CTV-2000 series products, SatLink Mini products, SMPTE hybrid cabling, tactical fiber assemblies and patch cables, SFPs, power supplies, SilverBack accessory cables.
Please contact customer service by phone (+1-516 629-0376), or email any questions directly to our technical support team (Techsupport@multidyne.com) for prompt assistance.
Factory Service Center
MultiDyne Video & Fiber Optic Systems
252 Indian Head Rd
Kings Park, NY 11754
Main: +1 (516) 671-7278
Fax: +1 (516) 671-3362